Top Five Benefits of Management Training

Written by James Davies, Assistant Director of Skills

Having spent the last six years in various management and leadership roles, I have come to the realisation that, unlike almost all technical roles, there isn’t always the same amount of training available for those taking their first step into management or progressing through the managerial hierarchy. In fact, ‘58% of managers say they didn’t receive any management training.’ 

Source: Career Builder 

There are lots of training opportunities available to provide you with the skills for work, whether these are in-house programmes, short courses, or higher-level apprenticeships that can support your growth as a manager and lead to job opportunities.  

Man and woman sitting at a desk having a conversation.

Still, it can often be hard to know what you need to learn until you are in the role and must deal with situations you are not necessarily prepared for. Most management training is also reserved for those already in a related managerial role, so getting the skills you need before taking the first or next step, can be a challenge.  

So, what are the top five benefits, and how can these help you gain the skills you need to thrive and succeed in a managerial position? 

1. Decision Making Skills

As managers, we need to make effective decisions quickly and accurately, which will have consequences for those who rely on you to make them. American lawyer and politician, James E. Faust once said: “Some of our important choices have a timeline. If we delay a decision, the opportunity is gone forever. Sometimes our doubts keep us from making a choice that involves change. Thus an opportunity may be missed.” 

To be a good manager, with effective decision making skills, we need to be satisfied with not always having all the information we would like at our disposal in order to make the most informed decision, but understanding the critical information, and mitigating risk where possible. 

2. Time Management Skills

Prioritisation is crucial for managers, and many new managers often find themselves doing the work, as opposed to effectively delegating tasks. This leads to less time being available to think strategically and plan, resulting in a lack of direction and instability for the team or project they are responsible for.  

As Benjamin Franklin said: “By failing to prepare, you are preparing to fail”.  

3. Communication Skills

Communication, like many other skills, needs to be adapted and tailored to the audience. Understanding how each person in your team learns new information and finding a balance that suits the environment, is crucial for meeting performance expectations and getting the very best out of each staff member.  

Communication is not just about what you, as a manager do and say, but how you listen to the views of others, and make decisions based on the input of multiple sources.  

“The single biggest problem in communication is the illusion that it has taken place.” – George Bernard Shaw, Nobel Prize-winning playwright.  

4. Conflict Management Skills

Even in the highest-performing teams, conflict can occur. Whether this derives from working in a competitive, target-driven environment, or when you have a diverse range of individuals in a team who have polarising views on how best to accomplish a task.  

Conflict management skills are best applied early, and this skill set is very well connected to communication. Good managers can identify and resolve conflicts before they occur in most situations, but when this foresight has not been possible, then effective and timely mediation of issues is essential to avoid a downturn in individual and collective, performance.  

American Author, Dr Harriet Braiker quotes: “Conflict can and should be handled constructively; when it is, relationships benefit. Conflict avoidance is not the hallmark of a good relationship. It is a symptom of serious problems and of poor communication.” 

5. Change Management

Change is certain and managers must know how to implement change. Sometimes change can be very unexpected, as it was for managers of any business during the COVID-19 pandemic. Change requires clear planning and there are many tools and models out there to support managers with the steps they need to take to manage it.  

“I learned to always take on things I’d never done before. Growth and comfort do not coexist.” – Ginni Rometty 

Are you ready to develop your skills and become a successful manager? 

Learn about our fully funded management qualification, Certificate for Managers – Level 3 and unlock your full potential. 

Upskilling Cambridgeshire
Funded courses and programmes in Cambridgeshire, Peterborough and the Fenlands.
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Certificate for Managers – Level 3
The Pearson BTEC Level 3 Certificate for Managers is designed to support the off-the-job training and development of learners on the Team Leader/Supervisor apprenticeship programme.
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