Ixion's learner policies

List of Ixion's learner policies & standards

The following policies are relevant to you as a learner.

Learner Policy handbooks which outlines the purpose of each policy can be found in our learner support area and must be read in conjunction with the Learner/Company Policies


For all Learner & Company Policies (Click here)

Fair Assessment Policy

Ixion and its partners aim to provide fair assessment for all Learners on qualification based programmes.  Assessment practice will be open and consistent within the codes of practice and regulations laid down by the relevant awarding bodies.

All assessments must be conducted rigorously and accurately and, where appropriate, in accordance with the awarding bodies published criteria and standards.  

Assessment Evidence

Assessment evidence will be judged according to the principles of VARCS:

  • Validity - evidence must be suitable to the syllabus/standards it is addressing and less than two years old.  Previously attained certificates in support of your competency must also fall into this timeframe and be explained by you as to how they link to the current qualification being undertaken. 
  • Authenticity - evidence must reflect your knowledge, skills and understanding and you’re Teaching and Learning Mentor will ask that you to sign and date every piece of evidence so that you confirm the evidence is your own work.  The work of another person must not be submitted as your own.  Other sources may be used as long as you appropriately reference these.
  • Relevant – evidence should be appropriate and relevant to the syllabus/standards it is addressing.
  • Currency – evidence should show that you are competent now.
  • Sufficiency – evidence must show consistent performance to the required level over a period of time

The chosen format and method of assessment must be appropriate to the qualification/unit of competence, and any conditions specified by the awarding body.  Assessment materials must be presented in clear and unambiguous language and must differentiate only on the basis of your knowledge, skills and understanding.  Such materials must be free from any overt or covert discrimination against any individual either in wording or content.  

You will be assessed in the same manner against the same standards and will not be discriminated against or treated more harshly or more leniently than any other learners.

As part of the induction process all new learners will undertake an initial assessment of literacy and numeracy skills. This will be used to assess Functional Skill levels and to inform decisions about any additional courses which may be offered to you in the early stages of your course which will improve your skills in these areas.

Internal Assessment

Ixion will only appoint assessment staff whose knowledge, skills and understanding are appropriate for the programmes they assess.  Assessment staff will maintain their competence by regular staff development activities organised internally or externally.

Assessment must be available to all those who have the potential to achieve the standards required for a particular qualification.  However, some learners may need access to alternative means of providing evidence.  

Such assessment methods must balance the need of the learner against the requirements of the awarding bodies, and care must be taken to ensure that any proposed assessment methods are of equal quality and rigour to those for mainstream learners in order to demonstrate that the learner has achieved the national standards.

Learners may be identified has having particular assessment requirements in relation to, for example, learning difficulties, a visual, hearing or physical impairment, a mental illness, or English as a second language.  This means that they will need appropriate guidance and/or support in their development to help them meet the required standards such as:

  • Help with communication
  • Adapted physical environment
  • Information technology
  • Confidence building

Ixion will either appoint assessment staff able to deliver assessments in these circumstances, or advise the learner on how to obtain additional help before they embark on their qualification with Ixion.  For example a learner who has English as a second language may find an external ESOL course is a more appropriate first step.

Following all assessments, written or oral feedback must be given to you as soon as possible.  Feedback should be as helpful as possible to you, confirming what has gone well and giving clear guidance on what you need to do in order to improve on your performance.

Assessment will be internally verified in accordance with Ixion’s procedures.  Formative assessment will take place twice if time allows and must be conducted by reference to the awarding body national standards covering the required skills, knowledge and understanding.  

Ixion’s Internal Verification strategies will be used at all internal verification interventions to ensure quality, consistency and fairness, and these strategies will be reviewed annually.  Summative assessment will only take place when the assessment process is complete in accordance with awarding body requirements and as deemed complete by the assessment staff.

External Assessment

External assessment will be administered strictly in accordance with instructions issued by the relevant awarding bodies.  Learners may be selected for interview by External Verifiers to ensure that consistent fair practice is being used by Ixion’s assessment staff.

Learners  Code of conduct

Physical or verbal abuse – this will not be tolerated and will lead to withdrawal from the programme.  

To complete the tasks set by the assessor within the agreed timescales.

To attend meetings as planned.

Teaching and Learning Mentor’s code of conduct

Teaching and Learning Mentor will visit you every 4-5 weeks.

Teaching and learning mentors at Ixion strive to work with individual learners and hope that most concerns are dealt with quickly and efficiently. It is our ethos that all learners are given a chance to improve and will be supported to achieve this.

All Learners will sign a Learning Agreement as will your employer and assessor.  Assessors will give you regular feedback and will keep your manager informed of your progress at the regular reviews that will take place throughout the duration of your qualification. 

Rights and Responsibilities 

In Ixion there have to be some guidelines to ensure that everybody can enjoy and benefit from their studies. Hopefully everyone will recognise the need for these and will not have any difficulty following them. 

In return Ixion recognises that there may be occasions when you have a concern about some aspect of your course.
You should raise these with your assessor first. If your assessor cannot resolve the issue we would encourage you to contact your Ixion Training Support Manager.

General Information

What happens if you leave halfway through your programme?

We hope that this does not occur and we will do our best to ensure that you complete your programme and achieve your award. However we do realise that sometimes things happen that leave you with no alternative. All we ask is that you are honest with us and let us know your reasons you are thinking of leaving before completing your course.

What we expect from you as one of our Learners

We ask that you attend all meetings arranged by your Teaching and Learning Mentor and always have your portfolio of work available. If you are unable to attend a meeting you need to telephone your Teaching and Learning Mentor before the scheduled meeting to let them know that you are going to be late or that you are not going to be able to attend.

Information Support and Guidance

Throughout your training you will be given a lot of information, support and guidance to ensure you get the most from your course. However if you are experiencing problems you need to inform your Teaching and Learning Mentor.

Good Communication

Good communication between all parties is essential.  How this is achieved:

  • Regular reviews between you and your Teaching and Learning Mentor where you can air your views and discuss issues and talk over problems.
  • You will be visited by your Teaching and Learning Mentor at your workplace to ensure you are receiving the best possible information, support and guidance.
  • By asking for one-to-one support as and when required if working in a group.

Getting the most from your training

Tips to remember:

  • Be punctual
  • Attend regularly 
  • Use initiative and common sense
  • Ring your Teaching and Learning mentor before the meeting if you are going to be absent or late.
  • Ask if you are unsure of anything regarding your qualification.
  • If you are going to be on holiday or away from work for any length of time, let your assessor know in advance.