Business Skills Online Training - Ixion Holdings
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Business Skills and Social Media

Many companies now use e-learning to provide new employee inductions, annual refresher training of mandatory courses and to upskill their existing workforce.



Anti Harassment and Bullying Training 

Anti Harassment and Bullying Training

This course covers the commitments that will be laid out in your company's anti-harassment and bullying policy. It then explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.

 

 

 

Courses: Anti Harassment and Bullying – £35

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Assessing Display Screen Equipment Training 

Assessing Display Screen Equipment Training

The Health and Safety (Display Screen Equipment) Regulations contain special directives covering DSE safety. Both employers and employee users have responsibilities under the legislation.

This course not only fulfils your statutory training obligations, it helps you to ensure you set up all DSE equipment in the correct way and use your display screen equipment safely. Thereby greatly reducing the risk of associated work related health conditions such as fatigue, eye strain, upper limb problems and backache.

 

Courses: Assessing Display Screen Equipment – £35

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Basic Fire Safety Training 

Basic Fire Safety Training

Current legislation, The Regulatory Reform (Fire Safety) Order 2005, applies to all workplaces regardless of the number of employees and requires employers to provide adequate training in fire awareness for all members of their staff.

This is a cost effective way for employers to fulfil their legal obligation to provide all of their employees with the necessary understanding of fire awareness. By completing this course you will be making your workplace a safer working environment.

 

 

Courses: Basic Fire Safety – £25

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Behavioural Safety Training 

Behavioural Safety Training

Everyone is responsible for the health, safety and welfare of themselves and their workmates this includes Supervisors and Managers. This course includes analysis of some examples of 'at risk behaviours' and some examples of ways you can measure how well your organisation is doing when it comes to safety.

Finally it touches on some of the key laws regarding health and safety in the workplace and how to ensure positive workforce attitudes.

 

 

Courses: Behavioural Safety – £35

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Conflict Resolution Training 

Conflict Resolution Training

This course will consider what conflict is as well as its impact and role in the workplace. We will consider some of the triggers for workplace conflict and how it develops before looking at a number of different ways of managing it.

 

 

 

 

Courses: Conflict Resolution – £35

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Customer Service Training 

Customer Service Training

This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more.

 

 

 

Courses: Customer Service – £35

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Data Protection inc’d GDPR Training 

Data Protection inc’d GDPR Training

If you or your organisation handles personal information about individuals you have legal obligations to protect that information.

The benefits of good data safety are numerous and include, good business practice, the protection of people’s rights and the protection of your organisations reputation.

In recent years some companies and individuals have experienced serious legal consequences for data protection breaches and this highlights why it is so important to get it right. This training should be a vital part of any company's data protection policy.

 

Courses: Data Protection inc’d GDPR – £35

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Developing Good Employee Relations 

Data Protection inc’d GDPR Training

This course will define employee relations and cover the many benefits good relations can bring to an organisation. It’ll explain how to build confidence in management, including sharing the company vision, building strong teams and the importance of employee feedback.

It’ll also explain how a proactive HR presence benefits employee relations, then look at employment contracts and the role of the employee handbook.

 

 

Courses: Developing Good Employee Relations – £35

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Developing Teamwork Training 

Developing Teamwork Training

This course will start by explaining in detail what team working is and cover some of the basic principles for putting together a group of people who will work well together. It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing conflict. It finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team.

 

 

 

Courses: Developing Teamwork – £35

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Disciplinary Procedures Training 

Disciplinary Procedures Training

The aims of the disciplinary procedure are to provide a framework within which managers can work with employees to maintain satisfactory standards of conduct and to encourage improvement when necessary.

This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings and appeals.

 

 

Courses: Disciplinary Procedures – £35

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Display Screen Equipment Awareness Training 

Display Screen Equipment Awareness Training

This courses are aimed at users of display screen equipment (DSE) and those responsible for assessing display screen equipment.

The Health and Safety (Display Screen Equipment) Regulations contain special directives covering DSE safety. Both employers and employee‐users have responsibilities under the legislation.

This course fulfils your statutory training obligations and covers among other things the correct way to set up and use your display screen equipment safely. Reducing the risk of work related conditions.

 

 

Courses: Display Screen Equipment Awareness – £25

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Effective Delegation Training 

Effective Delegation Training

This course will start with the essentials - defining exactly what we mean by delegation and why it’s so important. It then goes into details about, the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and who to delegate them to.

 

 

 

Courses: Effective Delegation – £35

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Emergency First Aid (Annual Refresher) Training 

Emergency First Aid (Annual Refresher) Training

This Emergency First aid course will highlight some of the most common situations that you might come across and the symptoms to watch for in people with diabetes or epilepsy and the actions you can take to help them.

This course will give you useful tips on how to deal with the types of incident you are more likely to encounter such as, bleeding, sprains and breaks or fractures. You will therefore be much better prepared to deal efficiently with whatever incident occurs.

 

 

Courses: Emergency First Aid (Annual Refresher) – £35

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Equality, Diversity and Discrimination Training 

Equality, Diversity and Discrimination Training

We’ve all heard and used the words ‘equality’ and ‘diversity’ before but what do they actually mean and how do they affect you as an employer or employee? Well if you take the words on their own they are actually quite different, equality is the state of being equal, especially in rights and opportunities. Diversity is the state of being different or varied.

However these 2 things should not be seen as opposite to each other, after all people can be different but they still have the same rights. When it comes to places of work there is legislation in place to ensure that we all meet our responsibilities in relation to equality and diversity… And one way to make sure we meet these responsibilities is through training.

 

Courses: Equality, Diversity and Discrimination – £35

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Facebook for Business Training 

Facebook for Business Training

Facebook is the world’s largest social network with a staggering 2.23 billion users, so it’s very likely that a good proportion of your target audience will have a Facebook account.

This course will provide you with the skills and knowledge you need to create your business “brand” page, populate it with content designed to attract more people to your page and motivate them to visit your website.

 

 

Courses: Facebook for Business – £90

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Fire Marshal Training 

Fire Marshal Training Training

Fire Marshals (sometimes known as Fire Wardens) are civilians trained to assist in emergency fire evacuation procedures at businesses and other organisations. It is a legal obligation that workplaces must have a sufficient number of fire marshals to deal with fire emergencies.

Candidates will understand their role as a Fire Marshal in things like performing fire drills and documenting and managing evacuations and gain confidence in the use of fire extinguishers.

This is a cost effective way for employers to fulfil their legal obligation to protect their workers by ensuring that they have sufficient properly trained Fire Marshals in the workplace.

 

Courses: Fire Marshal Training – £35

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Introduction to Emotional Intelligence Training 

Introduction to Emotional Intelligence Training

This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a section on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them. Finally it will highlight the role played by emotions in the workplace and provide practical advice including tips for using emotional intelligence to deal effectively with emotions in situations that can arise in the workplace.

 

Courses: Introduction to Emotional Intelligence – £65

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Introducing GDPR 

Introducing GDPR

This course is designed for front line data processors and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance. It explains the roles of key players and covers the main categories of personal data and the lawful basis for data processing. Other topics examined include the main Principles of the GDPR and the Rights for Individuals, along with the importance of your Privacy Policy. Finally, there’s important information on data breaches; how to avoid them, what to do if one is discovered and how to file a breach report.

 

Courses: Introducing GDPR – £65

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Leadership Skills Training 

Leadership Skills Training

A leader doesn’t necessarily have to be a ‘manager’, but it’s difficult to see how a manager could be truly effective without having at least some leadership skills.

This course will introduce you to some of the import techniques and theories that can help you to improve your leadership skills and be more effective in your role.

 

 

Courses: Leadership Skills – £35

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LinkedIn for Business Training 

LinkedIn for Business Training

LinkedIn is a very well established and respected social network with over 500 million users in more than 200 countries. It is a valuable tool which helps you to find the key decision makers within certain companies and to find the best point of contact and for gaining familiarity with their background before a call or sales pitch.

This course will also show you the key steps to take to complete your profile to ensure you are visible to potential customers.

 

 

Courses: LinkedIn for Business – £90

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Managing Meetings Training course 

LinkedIn for Business Training

This course will show you how to run meetings effectively and improve your ability to instigate actions that are quick and efficient. The course starts with some basic definitions and statistics that outline how important running meetings effectively can be.

It also examines factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. It also covers some of the ways you can handle any problems that may arise.

 

 

Courses: Managing Meetings Training course – £35

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Managing Sickness and Absence Training 

Managing Sickness and Absence Training

Employee absence can be costly in terms of both lost time and money. It impacts businesses, managers, and colleagues in ways that range from them having to take on extra work or undertake additional training, to experiencing additional stress and a drop in morale.

This course will help you to understand the different types of absence and identify ways of measuring absence. It covers why you should complete return-to-work forms and how to conduct effective return-to-work meetings. The course finishes off by explaining the formal processes involved in managing absence and how to apply appropriate policies.

 

Courses: Managing Sickness and Absence – £35

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Negotiation Skills Training 

Negotiation Skills Training

Negotiation is a basic means of getting what you want from others. It’s a back and forth communication designed to reach an agreement when you and the other side have some interests that are shared and others that are opposed.

This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator.

 

 

Courses: Negotiation Skills – £35

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Objective Setting Training 

Objective Setting Training

Objective setting involves the development of an action plan designed to motivate and guide a person or group towards a goal.

This course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and why we need them, the barriers to you achieving your objectives and how to overcome them.

It goes on to describe what SMART objectives are and how to write and identify them and concludes with some tips for successful objective setting.

 

Courses: Objective Setting – £35

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Personal Safety for Lone Workers Training 

Personal Safety for Lone Workers Training

Every day, thousands of people are exposed to situations where they are left alone in work premises, or when visiting members of the public during their working day. There are many risks associated with working in isolation and without the support of colleagues, including accidents and violence.

This course acts as an introduction to personal safety for lone workers and applies to those that work alone within business premises, mobile workers and homeworkers. It covers the legal responsibilities of both employers and employees, some of the common security precautions that can be implemented, practical steps you can take to avoid conflict in lone worker situations and other elements that can contribute to lone worker safety.

 

Courses: Personal Safety for Lone Workers – £35

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Presentation Skills Training 

Presentation Skills Training

Giving a successful presentation can be one of the hardest parts of many people's jobs.

This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing some practical advice that you can put to good use the next time you have a big presentation to make.

 

 

Courses: Presentation Skills – £35

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PREVENT Duty Training 

PREVENT Duty Training

Intelligence indicates that further terrorist attacks in our country are ‘highly likely’. Experience tells us that the threat comes not just from foreign nationals, but from terrorists born and bred in Britain. It is therefore vital that our counter-terrorism strategy contains a plan to prevent radicalisation and stop would-be terrorists from committing mass murder.

The Prevent strategy, published by the Government is part of the overall counter-terrorism strategy. This course starts with an overview of the Government’s Prevent strategy, and then looks at some of the reasons people become extremists. It goes on to cover the objectives of the Prevent strategy, how to base your actions on a risk based approach, what to do if you are concerned and much more.

 

Courses: PREVENT Duty – £35

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Principles of Performance Management Training 

Principles of Performance Management Training

In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined. Performance management, on the other hand, offers a different, much more effective approach.

In formal terms, performance management involves the achievement of performance targets through the effective management of people and the environment in which they operate. It’s about setting achievable goals for the organisation and targets for individuals and teams.

 

Courses: The Principles of Performance Management – £35

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Project Management Training 

Project Management Training

The effective management of projects is an essential skill in many workplaces. Correct control of stages and different aspects of projects helps to increase the chances of projects being successful.

When a project is managed correctly it ensures that there’s a sound business reason for undertaking the project. When it’s done poorly the project can suffer from delays, go over budget or not get finished at all.

This course covers some of the common project management methodologies, setting goals, and actually achieving them, identifying the need for a project to be started, using key project management tools and much more.

 

Courses: Project Management – £35

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Sales Skills Training 

Sales Skills Training

The course will start by providing an overview of the basic rules for sales people, along with the right mindset, self-assessment and the goals you’ll need in the short, medium and long term.

The course covers everything from cold calling to a typical face-to-face meeting.

We’ll also be analysing how you can sell by stressing the results prospects can expect if they buy, and how best to play to their emotions.

 

Courses: Sales Skills – £35

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Search Engine Optimisation for Business Training 

Search Engine Optimisation for Business Training

This course focuses on the anchor point of your digital marketing strategy which is your website or micro-site. Here we'll explore search engine optimisation 'SEO' and how you can use this to drive traffic to your website.

Right now, potential customers will be searching for your products and services and if they don’t find their way to your site, you could be deferring them to a competitor.

When it’s done well search engine marketing can give search engines exactly what they need, to put your website in a prime position on search engine results pages. This course will explain the proven techniques that will help you reach and maintain the number one results spot.

 

Courses: Search Engine Optimisation for Business – £149

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Sexual Harassment in the Workplace Training course 

Search Engine Optimisation for Business Training

This course will start by defining sexual harassment and explaining how protection comes from both employment law and criminal law. You’ll see from workplace statistics how widespread and serious the problem is, and how the management response to concerns raised is often poor, or non-existent.


It also addresses how allegations should be handled, explains the importance of having clear and robust policies and the role line managers tend to take when it comes to dealing with these situations.

 

Courses: Sexual Harassment in the Workplace Training course – £35

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Slips, Trips and Falls Training 

Slips, Trips and Falls Training

Slips, trips and falls account for almost a third of non fatal injuries at work. This course will introduce you to some of the statistics relating to slips, trips and falls and dispel some of the myths surrounding them. It also touches on the law as it relates to slips, trips and falls.

The course also covers some of the straightforward changes that can be made in most businesses to significantly reduce the risk of a slip, trip or fall incident occurring. The final module takes this to the next level and looks at it from a management perspective.

 

 

Courses: Slips, Trips and Falls – £35

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Social Media for Business Training 

Social Media for Business Training

This course is all about how to get the best out of social media in a business. Looking at business strategy, business development and the practicalities of employing people and specialist agencies to support your company’s social media activity.

This course is designed to assist people in business to understand how social media techniques can be used as an effective business marketing tool.

 

 

Courses: Social Media for Business – £149

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Stress Management Training 

Stress Management Training

Stress is a real problem for both organisations and their employees. It accounts for a significant proportion of work related illness each year. Being aware of the signs of stress, some of the triggers and how to manage them can make a real difference to your wellbeing and that of people around you.

This course will cover an introduction to stress and why it's a problem, some of the causes of stress and some ways to minimise the risk of stress.

 

 

Courses: Stress Management Training – £35

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Time Management Training 

Time Management Training

Good Time Management will improve and enhance the time spent in the workplace and can even go a long way to improving the quality of the work you produce.

For most people however this is easier said than done. We’ve all experienced that feeling of having more work to do than we can possibly complete in the time we have.

This can lead to increased stress… dissatisfaction… and demoralisation… This course can help, by introducing you to some of the theories and techniques of time management that can really make a difference.

 

Courses: Time Management – £35

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Twitter for Business Training 

Twitter for Business Training

Twitter is a social media platform that is used by a wide range of people, from celebrities, who use it to communicate with their fans to companies and brands who can use it to engage their customers and attract new ones.

This course will look in detail at the use of Twitter as part of your marketing activity.

 

 

 

Courses: Twitter for Business – £90

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Workplace Health & Safety Training 

Workplace Health & Safety Training

By the end of this course you will have an understanding of health and safety legislation and you’ll be able to list common causes of accidents. You’ll also understand good practice in relation to electricity and describe safe manual handling techniques and much more.

While this course covers lots of issues related to health and safety it is really a cautionary tale of how important it is to be constantly watching out for hazards. It is vitally important for your safety and of those working with you that you all understand about health and safety and how to prevent accidents and injury.

 

Courses: Workplace Health & Safety – £35

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