Delivering contracts for the Government and a range of public sector partners means that we are continually seeking to monitor and improve our quality and compliance standards to ensure that we foster a culture of quality throughout the organisation and minimise the risk to our customers.
Ixion uses the EFQM Business Excellence standard as its preferred continuous development tool and our strong and robust internal processes are regularly audited by our customers and are given full compliance in all areas on each occasion.
Ixion are an accredited centre for business advice for Small and Medium Enterprises by the Small Firms Enterprise Development Initiative (SFEDI) and has achieved the Investors in People standard.
Ixion is a 'Customer First' accredited company, a standard awarded to business support organisations who demonstrate a first-class understanding of the needs of their customers and deliver excellent customer service.
Ixion is also an ILM (Institute of Leadership and Management) accredited provider.
Ixion uses the PRINCE2 project management framework as a contract management tool to integrate recognition of risk and risk assessment developing strategies to manage and mitigate through robust contingency planning.
Our IT systems enable our customers to drive business performance through effective, accurate and timely Management Information and we are a Microsoft approved partner and Small Business Specialist.